[PDF] Active Listening: Improve Your Ability to Listen and Lead - Semantic ScholarAnyone can learn for free on OpenLearn, but signing-up will give you access to your personal learning profile and record of achievements that you earn while you study. Anyone can learn for free on OpenLearn but creating an account lets you set up a personal learning profile which tracks your course progress and gives you access to Statements of Participation and digital badges you earn along the way. Sign-up now! This free course is available to start right now. Review the full course description and key learning outcomes and create an account and enrol if you want a free statement of participation. Whether we are talking to a family member, friend, colleague or client - or anyone else for that matter - we are constantly listening. Yet there is a difference between listening and active listening.
Active Listening: Improve Your Ability to Listen and Lead
Daily pressures and demands often overtake our work, leaving limited time and energy to focus on coaching direct reports. While formal coaching sessions may be limited, you can fit in coaching moments and coaching conversations. The trick is to use your active listening skills to be ready whenever such moments occur. One goal of active listening is to set a comfortable tone that gives your coachee an opportunity to think and speak. Pay attention to your body language as well as your frame of mind. Be focused on the moment, and operate from a place of respect. Active listening requires an open mind.
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