Chapter 8: Business Processes – Information Systems for Business and BeyondA business process or business method is a collection of related, structured activities or tasks by people or equipment which in a specific sequence produce a service or product serves a particular business goal for a particular customer or customers. Business processes occur at all organizational levels and may or may not be visible to the customers. A business process begins with a mission objective an external event and ends with achievement of the business objective of providing a result that provides customer value. Additionally, a process may be divided into subprocesses process decomposition , the particular inner functions of the process. Business processes may also have a process owner, a responsible party for ensuring the process runs smoothly from start to finish. Broadly speaking, business processes can be organized into three types, according to von Rosing et al. A slightly different approach to these three types is offered by Kirchmer: .
Differentiate between a business process and a business function. ▻ Identify the kinds Enterprise Resource Planning (ERP) programs: Core software used by.
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Managing Business Process Documentation
On the job we are often confronted with complex business problems and are asked to prepare solutions for implementation. Focusing on functions when we should be focusing on processes may result in wasted time and effort and vice versa. A process takes one or more defined inputs and turns them into defined outputs. The difference lies in movement and flow. Process implies a flow of related activities that work together to achieve an objective. On the other hand, a function implies a discrete action that produces a result.