International Public Management ReviewIt explains that NPM originated in the s where governments tried to provide service delivery and public policy through a wide range of private and non-profit actors. The article argues that although governance and NPM originated from two different sets of concerns, and theoretically are quite different, both perspectives have incorporated each other's ideas. The governance literature has embraced the ideas of performance indicators, while NPM literature has adopted more horizontal steering mechanisms. Keywords: governance , New Public Management , service delivery , public policy , non-profit actors , performance indicators , horizontal steering mechanisms. His research and teaching activities focus on complex decision-making, network management, Public Private and branding and the impact of media on complex decision-making. He published extensively in international journals and is the author, together with Joop Koppenjan, of the book Managing Uncertainty in Networks , Routledge and of Branding in Governance and Public Management Routledge, together with Jasper Eshuis.
Public Management and Governance
The scholarly field of public administration PA was launched at a dangerous moment in American and world history. This fact influenced early understandings about the aims of the field. PA was understood to be concerned with big problems of governance relating to the very survival of liberal democratic states. This expansive view of PA no longer prevails, for two reasons. One is the cession of territory once included within the domain of PA to fields such as International Relations, Statebuilding, and American Political Development. Another is the rise of Public Management PM , a more constricted way of thinking about the territory remaining within the domain of PA.
New Public Management NPM is an approach to running public service organizations that is used in government and public service institutions and agencies, at both sub-national and national levels. The term was first introduced by academics in the UK and Australia  [ full citation needed ] to describe approaches that were developed during the s as part of an effort to make the public service more "businesslike" and to improve its efficiency by using private sector management models. As with the private sector, which focuses on " customer service ", NPM reforms often focused on the "centrality of citizens who were the recipient of the services or customers to the public sector". In some cases, NPM reforms that used e-government consolidated a program or service to a central location to reduce costs. Some governments tried using quasi-market structures, so that the public sector would have to compete against the private sector notably in the UK, in health care.
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This content was uploaded by our users and we assume good faith they have the permission to share this book. If you own the copyright to this book and it is wrongfully on our website, we offer a simple DMCA procedure to remove your content from our site. Start by pressing the button below! After many years of speculation that the market could take over much of its role, strong and democratic government is now widely seen as critically important to society. Moreover, the quality of public services is a major electoral issue in most countries around the world. The book includes discussion questions, group and individual exercises, case studies and further reading, making it essential reading for all students on specialist undergraduate and postgraduate courses in Public Services Management, Public Administration, Government and Public Policy. He has published widely in strategic management, public policy evaluation and performance management in the public sector.
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