Business Communication Essentials with Grammar Assessment CD Pdf Book
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If You're an Educator
Students learn about the advantages and disadvantages of teamwork and collaborative writing. Students are introduced to six categories of nonverbal communication: facial expressions, gesture and posture, vocal characteristics, personal appearance, touch, and the use of time and space. Students are also presented with suggestions for improving their nonverbal communication skills. The importance of business etiquette is stressed, and four key areas in which good etiquette is essential are identified. Employers expect collaboration in work activities, and the productivity and quality of collaborative efforts depend heavily on communication skills.